INTRODUCTION

Your privacy is important to us. This Privacy and Cookie Policy explains what information we collect about you and what we do with it. Please take a few minutes to read it.

Synergy Vision Limited (“we”) runs these sites www.synergy-vision.com (“the Site”) for visitors who wish to find out more about our business. Your access, use of and submission of an order via the Site constitutes your explicit consent to the collection, use and transfer of your personal data, in the manner described in this Privacy & Cookie Policy (“the Policy”). If you disagree with the way we process data collected on the Site, we recommend that you do not use the Site. If you wish to obtain further information about us and/or the contents of this Privacy and Cookie Policy, you can contact us by email, post or telephone. This Privacy and Cookie Policy only applies to the use of the Site.

2. WHAT TYPE OF DATA DO WE COLLECT ABOUT YOU?

Personal data relating to Internet users viewing the Site may be collected through the Site on each of the following occasions:

data regarding navigation may be collected by our web servers or by cookies when you are browsing the Site;

data regarding your identity, such as name, email address, mailing address, and telephone number may be collected when you send an email to us through the Site (if you choose to do so), for instance via the ‘Contact’ page or where you submit an order for goods via the site;

data regarding your identity may be collected by the Site on registration for online ordering (e.g,. contact information and credit card and billing information); and

data regarding your identity, or other supporting information that you provide to us (e.g., information about your interest in or use of our products and services).

Upon collection the personal data will be stored for as long as is reasonably necessary to provide goods and services, including after sales services to you, in accordance with our Terms and Conditions.

Non-Personally identifiable anonymous data may be collected whilst visiting the Site. This anonymous data includes information such as a web visitor’s IP address, web pages which have been viewed by a web visitor, date and time, domain type, and responses by a web visitor to an advertisement delivered by us or a third party advertising technology vendor. We, and/or a third party advertising technology vendor, may use different types of technologies to collect this type of information, including cookies and pixels. These cookie-based technologies allow us and our advertisers to better target advertising and content to user interests, and provide other benefits for example, to limit any person seeing a given advertisement too many times. If you want to opt-out of receiving targeted advertising that uses anonymous browser cookies, please contact us by email, post or phone.

WHAT WE DO WITH THE INFORMATION WE COLLECT ABOUT YOU

DATA COLLECTED BY WEB SERVERS AND COOKIES

The web servers that serve the Site collect the IP address of users who visit the Site, their Site navigation information (page requested, time of request, browser type and server response) as well as the user name if the user has registered to any restricted areas of the site.

This information is regularly aggregated and de-identified so that the number of visits to the Site and its pages, the average time spent on the Site and the pages viewed, etc., can be measured and analysed to improve our product offerings and marketing approach and to improve the Site’s content and functionality. This information will not be used to create individual visitors’ profiles.

DATA COLLECTED ON SENDING AN EMAIL TO THE OWNER

You may want to send an email to us through the Site, for instance via the ‘Contact’ pages. By doing so, you will provide us with basic information about yourself, such as your email address, telephone numbers, your name, and your query Except as otherwise requested by you, we will use the information you provide when sending us emails for purposes of responding to your message, handling your query or analysing your feedback and/or suggestions and for improving the Site.

If you indicate on the Site that you are interested in receiving news or information from Synergy Vision or information about products from related companies and parties, your personal data may be used for direct marketing purposes. Except as expressly stated in this Privacy and Cookies Policy and in our Terms and Conditions we will not send you email messages, and your details will not be shared with any third parties for their own marketing purposes without your permission. You may opt-out of receiving this information at any time by notifying Synergy Vision by clicking the unsubscribe link in any e-mail you have received from us.

3. DATA COLLECTED THROUGH SUBMISSION OF ORDER FORM

In order to purchase goods via the Site, you are required to provide the personal information set out in the Order Form.

This information, as well as your password, is processed by us for the purpose of processing your Order Form, delivery of Goods to you and otherwise performing our obligations to you in accordance with our Terms and Conditions. If you do not wish to register, but would still like product or service information, all you need to do is to call or email us using the details found on the Contact us page.

If you indicate on the Site that you are interested in receiving news or information from Synergy Vision or information about products from related companies and parties, your personal data may be used for direct marketing purposes. Except as expressly stated in this Privacy and Cookies Policy and in our Terms and Conditions we will not send you email messages, and your details will not be shared with any third parties for their own marketing purposes without your permission.

You may opt-out of receiving this information at any time by notifying Synergy Vision by clicking the unsubscribe link in any e-mail you have received from us.

4. DISCLOSURE OF THE DATA COLLECTED VIA THE SITE TO THIRD PARTIES

Data collected by web servers and cookies are not disclosed to any third parties. Data collected through the Site may also be shared with others from time to time in the following cases as needed to perform the data processing purposes described in this Policy:

at your request, on your order or subject to your prior agreement, to recipients specified by you;

to authorised third parties in compliance with our statutory or regulatory obligations including when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Site and applicable laws, or to protect against misuse or unauthorised use of our Site.

whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights, or property of our users;

to recipients who are operators acting on our behalf in their capacity as agent, authorised proxy, sub-contractor, postal authorities and delivery companies, service provider or in any other capacity, including suppliers in charge of hosting or maintaining the site; and

in case of a change of control or acquisition or the whole or part of the assets or business of Synergy Vision, the data collected through this site will be transferred to the acquiring entity.